Oculus Rift Troubleshooting Guide
The oculus rift s black screen is a common problem that many people are experiencing. This troubleshooting guide will help you fix the issue.
This tutorial will help you troubleshoot your Oculus Rift so you can get the most out of your virtual reality experience.
The oculus rift sensor not identified is an issue with the Oculus Rift that may arise. This troubleshooting guide will assist you in determining the source of the issue and how to resolve it.
Even a fantastic technology like the Oculus Rift may have problems, both in terms of hardware and software. To make troubleshooting as simple as possible, we’ve collected all of the articles into one handy reference. Here’s how to fix virtually any problem you may be having with your Rift.
If you’ve done everything and are still having trouble fixing your Rift on your own, it’s time to reach out to Oculus support.
How can I fix the Oculus Rift’s left display not working?
There has been a problem with the Oculus Rift, which seems to be linked to Robo Recall and SUPERHOT VR. Both of these games are among the best shooters available on the Rift, so it’s a shame that while playing them, the left display on some users’ Rifts becomes dark. It isn’t a problem with the games themselves, but it only seems to happen while playing one of them. Here’s how to avoid the problem in the first place, as well as how to fix it if your Oculus Rift’s left display has already gone dark.
This has nothing to do with your choice for height.
To begin, bear in mind that this is not the same issue that some users had when the Rift’s height settings were changed while it was being used by several people. Most of the time, this resulted in a complete blackout of the display, which could only be fixed by resetting the floor position.
- Open the Oculus app from your Start menu, desktop, or taskbar.
- Click the gear icon in the top-right corner of the window.
- From the drop-down box, choose Settings.
- Select it from the Devices menu.
- From the drop-down option, choose Rift Configuration.
- By selecting Set Floor Position, you may change the floor position.
To adjust the floor position to your height, follow the on-screen directions.
What’s causing the left display on my Oculus Rift to go dark?
Despite the fact that this is a display problem and your first response is to blame the HDMI connection, your USB cord seems to be the cause of the left display going out in games like Robo Recall and SUPERHOT VR.
The important question here is, “Are you using a USB hub?” This problem seems to impact Rift users who have attempted to extend their cables in order to have more room-scale flexibility or to utilize a USB hub to move their play location to a different room from their PC. The Vive Link Box, as well as the EasyAcc USB hub, have been known to create problems when used with the Oculus Rift.
A single USB 3.0 extension cable, rather than a hub, is the way to go if you really must extend your Rift’s cables. This UGREEN substitute has a positive Amazon rating and costs about $15. (It’s also typically on sale for roughly half that price.)
You could relocate your PC into the playroom and extend cables back to your monitor, mouse, and keyboard instead of extending the Rift’s connections. This ensures that your Rift connects to the PC directly and that the left display does not go black.
How to Troubleshoot Oculus Rift HDMI Issues
Some Rift users have complained that the HDMI cable from the headset isn’t being picked up by their PC.
Detecting an HDMI Error
There are a few ways to figure out whether your Rift’s problem is caused by the HDMI cable.
- Open the Oculus app from your Start menu, desktop, or taskbar.
- In the upper-right corner of the window, click the gear symbol.
- From the drop-down box, choose Settings.
- Select it from the Devices menu.
- From the drop-down option, choose Rift Configuration.
- From the drop-down option, choose Run Full Setup.
- Click Rift or Rift and Touch, depending on your setup.
- The next option should be chosen.
- The next option should be chosen.
You can now see which connections are active and which are inactive. As you can see, the HDMI cable is not reading.
Keep this window open as you go through the steps below.
Examine each and every one of the connections.
The first thing you should do is double-check that your Rift’s connections are in excellent working order.
If the HDMI cable is currently attached to your computer, disconnect it, check the end for damage, and then reattach it to your GPU’s HDMI port.
Make sure it’s not linked to the HDMI port on your motherboard. Take a look inside your case if you’re not sure which HDMI port is which.
In the Oculus app, check to see whether your HDMI cable is now reading. Is the HDMI cable still hidden? It’s time to double-check your Rift’s conclusion.
- Carefully separate the foam-covered part of the facial interface from the remainder of the headset.
- Unplug the cable from the Rift after the facial interface has been removed.
- Examine the cable for any damage before replacing it. Check to see whether it’s securely attached.
- It’s as easy as matching the facial interface to the head-mounted display and gently putting it in place to replace it.
Ensure that your USB connections are safe.
Problems with the USB cable on your Rift are often mistaken as HDMI problems.
To begin, disconnect your USB cable and plug it into a different port. Try a USB 3.0 port if you’re using a USB 2.0 port, and vice versa.
The Rift has known USB compatibility issues, which may be resolved with a new motherboard or a USB extension card. For additional information, see our guide to troubleshooting Rift USB issues.
How to fix the black screen with hourglass problem on the Oculus Rift
The Oculus Rift is usually easy to use with Steam VR, however some users have experienced a problem that totally ruins a gaming session. While playing, you will be sent to the Rift’s default loading screen, which is a black screen with an hourglass in the middle. The problem is that until the game is restarted, the black loading screen will not go away.
Despite the lack of an official fix from Steam or Oculus, the problem may be avoided. Because customers who have opted out of the Betas have not encountered the problem, it seems to be caused by being a part of the SteamVR and Steam Beta Update.
How to Remove Yourself from Steam Betas
- The Start menu, the desktop, or the taskbar may all be used to start Steam.
- Click the Steam button in the top-left corner of the window.
- From the drop-down box, choose Settings.
- Go to Account to get started.
- Click the Change.. button in the Beta participation area.
- Toggle the right-hand dropdown arrow.
- Select NONE to opt out of all beta programs.
- Then press the OK button.
- Click the Restart Steam button to restart Steam.
How to deal with the’system thread exception not handled’ problem
A limited number of users have experienced a significant problem when trying to use their Oculus Rift after Oculus’ 1.12 system update. When you try to run setup and connect your Touch controllers, or when you try to go into a game to play if you’re already set up, the PC flashes the Blue Screen of Death and shows “SYSTEM THREAD EXCEPTION NOT HANDLED” on the screen.
Manually repair the driver.
For this version of the repair, you’ll deactivate the USB controller that’s currently acting up in your BIOS, reinstall the driver in Windows, and then re-enable the USB controller in BIOS. Before you begin, make sure your mouse and keyboard are connected to USB 2.0 ports rather than USB 3.0 or USB 3.1 ports.
- Go to the BIOS settings menu after restarting your machine.
- From your device’s settings menu, disable the ASMedia USB 3 controller.
- After saving, leaving Bios, and saving, return to Windows.
- Right-click on your Start button and choose Programs and Features from the top menu.
- Remove the ASMedia USB 3 driver from your computer.
- Go to the BIOS settings menu after restarting your machine.
- Reactivate the previously deactivated ASMedia USB 3 controller.
- After saving, leaving Bios, and saving, return to Windows.
- Open the Asmedia USB31-30 Driver Win7 V116381.zip file.
- Double-click Setup to install the driver.
When you reinstall the driver, Windows will prompt you to reboot, and you should be able to use your Oculus Rift normally after that. Enjoy!
How to Troubleshoot Display Issues with the Oculus Rift
Display problems are one of the most common problems you’ll encounter. Here’s how to get them to work again.
To check whether your device is compatible, use the Oculus compatibility tool.
Is your PC in good working order? The official Rift minimal requirements are as follows:
- NVIDIA GTX 970 / AMD R9 290 / NVIDIA GTX 970 / AMD R9 290 / NVIDIA GTX 970 / AMD R9
- a CPU that is similar to or better than the Intel i5-4590
- 8 GB RAM memory
- Video Output: Compatible with HDMI 1.3 video output
- Three USB 3.0 ports and one USB 2.0 port are available.
- 64-bit Windows 7 SP1 or later
You’re perplexed as to what went wrong. Use the Oculus compatibility tool to automatically detect problems.
Drivers for your graphics card need be updated.
You’ve recently invested in a powerful new graphics card, but you’re still having issues. Have you downloaded and installed the most recent drivers?
Examine each and every one of the connections.
- Unplug all Rift cables from your PC and use compressed air to blast out the ports (or your lungs).
- Examine your HDMI and USB 3.0 cables and ports for indications of damage, such as crimped pins and twisted plastic.
- Make that the Rift’s HDMI port is linked to a graphics card connector, not a motherboard port.
- It’s conceivable that utilizing both HDMI ports on your GPU may cause Rift problems. Instead of both, use a DVI adaptor that does not compromise display quality. This one by Rankie is a great choice.
Use a separate computer to test your Rift.
Are you still unsure whether the issue is with your Rift or your computer? Connect your Rift to a powerful computer owned by a friend. This should help you figure out which piece of hardware is causing problems.
How to Fix Oculus Rift Calibration Problems
Your head-mounted display may be affected by the temperature in your virtual reality environment. Because your Rift’s Inertial Measurement Unit (IMU) isn’t very effective at managing fluctuations, your display may lag or seem tilted even after calibration. Here’s how to get back on track with your calibration.
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- Unplug your Rift and put it someplace cool and dry to keep it overnight.
- Place your Rift on its back on a flat surface and keep other devices out of the way while it calibrates – phones ringing while the Rift calibrates may create problems.
- Close any Oculus games and the Oculus software on your PC.
- Connect your Rift to your computer using the HDMI and USB connections.
- You may get the IMU calibration tool by going here.
- Click the IMU file once it has completed downloading.
- Select everything and then click Extract.
- From the menu, choose Extract.
- Double-click IMUCalibration to activate it.
- Double-click IMUTempCalibration.exe to run it. As a consequence, the calibration tool will be released.
After you’ve finished with the calibration tool, try playing a game in Oculus once again. There should be no latency or lag issues, and the skewed display should be corrected.
How to Fix Rift USB Problems
Some Rift users have reported problems with the USB controller on their motherboard. Update drivers or buy a USB extension card, according to Oculus, but if you want a real solution, check out these Rift-compatible motherboards.
What should I do if my Rift headphones stop working?
The first thing you should do is swap out your headphones to ensure the issue isn’t caused by a hardware malfunction. If the faulty headphone works on the other side of the Rift, it’s time to double-check your PC’s audio settings.
- Right-click the speaker icon in your system tray.
- From the drop-down option, choose Playback devices.
- Choose Rift Audio from the menu by right-clicking Headphone – Rift Audio.
- From the drop-down option, choose Set as Default Device.
- Click the OK button.
How can I stop my Oculus Rift headphones from popping audio?
The problem is believed to be caused by incompatibilities between your motherboard and the Oculus Rift. Inateck sells a PCI-E to USB 3.0 extension adaptor for about $30 on Amazon, which fixes the popping audio problem for Rift users.
How to get the Oculus Rift’s audio to work with SteamVR
SteamVR and Rift work well together, but you may need to tweak a few settings to get the audio to work properly.
- SteamVR may be accessed through the desktop, the Start menu, or the taskbar.
- Click the dropdown arrow next to SteamVR.
- From the drop-down box, choose Settings.
- From the drop-down option, choose Audio.
- When SteamVR is active, click the dropdown arrow in the When SteamVR is active, set playback device to field box to change the playback device to field.
- (Click) Headphones (Rift Audio).
- When SteamVR is closed, click the dropdown arrow next to it to change the playback device to field.
- Use your normal speakers while you’re not in VR.
How can I fix the ‘Oculus Runtime Service unavailable’ issue?
It’s possible that your Oculus application won’t start at all, instead showing a runtime error. Here’s how to bring everything back to normal.
- Press the Windows key + R on your keyboard to launch the Run window.
- In the search box, type services.msc.
- Click the OK button.
- From the drop-down option, choose Oculus VR Runtime Service.
- Click Start in the Start the service line on the left side of the window.
How can I get my PC to start up with the Oculus Runtime service?
You may have the service start automatically when your computer starts up instead of dealing with it on a regular basis.
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- Press the Windows key + R on your keyboard to launch the Run window.
- In the search box, type services.msc.
- Click the OK button.
- Choose Properties from the right-click menu for Oculus VR Runtime Service.
- After that, choose Properties.
- Click the drop-down arrow next to Startup type.
- Choose Automated.
- Make the necessary adjustments.
- Click the OK button.
What should I do about the error message “Library activities are not allowed while in an app”?
Currently, the Oculus software does not allow you to download one experience while simultaneously playing another. Attempting to download a game through the Oculus app after you’ve finished playing may result in an error since the process continues to run in the background. Virtual Desktop has a reputation for running background tasks. Here’s how to bring everything back to normal.
- Ctrl + Shift + Esc on your keyboard will launch Task Manager.
- Choose Virtual Desktop from the drop-down menu. You’ll have to go down to the very bottom of the list to locate it. If you don’t see Virtual Desktop in your list of background activities, look for any other apps you had open recently.
- Click the Finish button to complete the job.
See what happens when you open an app in the Oculus app. If the issue persists, save your work and restart your computer. This should wipe everything up and allow you to start and play an app on your Rift.
How to fix the Oculus Home remote not allowing you to choose anything
You may not always be able to select anything within Oculus Home using your Oculus control. Here’s how to bring everything back to normal.
- Open the Oculus app from your desktop, Start menu, or taskbar.
- Click the Settings button in the top right corner of the window. It looks like it’s a gear.
- From the drop-down box, choose Settings.
- Select it from the Devices menu.
- From the drop-down option, choose Rift Configuration.
- From the drop-down option, choose Add Remote.
- Press and hold the Oculus and Select buttons on your Oculus control until the remote syncs with your PC.
How to fix not being able to select anything in Oculus Home with the Xbox controller
Your Xbox controller may sometimes prevent you from selecting anything in Oculus Home. Here’s how to bring everything back to normal.
- You can go to the Windows Store from your desktop, Start menu, or taskbar.
- Turn on the search box.
- In the search box, type Xbox accessories.
- From the drop-down option, choose Xbox Accessories. It should be the first option in the dropdown menu.
- Install is the best option.
- Select the Open option.
- It’s time for an update. This will appear automatically if your controller requires an update.
How to fix a fatal issue that appears while playing some Oculus Rift games
When you launch some Oculus Rift games, such as Batman: Arkham VR, a LowLevelFatalError popup may display, notifying you that the game has crashed. You never want to see anything like this, but there is a method to fix it.
The issue seems to be limited to specific ASUS Suites. To fix the problem, utilize an ASUS Suite cleaning tool. We’ve outlined the whole process for removing the ASUS suited using the tool.
How can you get your Oculus Rift to detect Windows 10?
Since many customers upgraded their Windows 10 PCs to the Creators Update, there have been a slew of complaints about USB ports failing to recognize the Oculus Rift and its sensors. It’s especially prevalent among users of the Inateck USB 3.0 hub, which we recommend for other USB problems.
The original story may be found here.
You’ll undoubtedly notice that your headset and sensors aren’t shown in the Devices section of the Oculus software, and that nothing is recognized when you attempt to start the setup, despite the fact that everything is plugged in. Device Manager is both the cause and the solution to the issue.
- Choose Properties from the context menu when you right-click the Start button.
- Select it from Device Manager.
- From the selection menu, choose Universal Serial Bus controllers. If you’re using the Inateck hub, you’ll see a Fresco Logic USB driver.
- Choose Properties from the right-click menu for the Fresco Logic USB driver. In this case, I’m using the ASMedia driver to accomplish the same thing.
- After that, choose Properties.
- From the drop-down menu, choose the Power Management option.
- Click the checkbox next to Allow this computer to turn off this device to save power to remove the tick.
- Click the OK button.
What are the most common Oculus Rift error codes, and how can I fix them?
Even though the Oculus Rift is a high-end VR headset, you may sometimes get an error message. We scoured the internet and produced a list of the most common error codes and how to resolve them, despite the fact that there is no official list of error codes and how to handle them. The greatest part is that there are alternatives. We provide step-by-step solutions for nine of the most common error codes in the original post.
What can I do if the thumb and index motions on my Oculus Touch aren’t working?
Making motions with your Oculus Touch controllers – lifting your fingers and pointing or making signals with them — is a big element of the VR experience. Unfortunately, some people lose their ability to make gestures. The virtual thumb in the Rift does not move when you remove a real thumb from the controller.
As a potential workaround, you may manually edit the Touch calibration files to enhance the sensitivity. The original article has all of the essential information.
How can I fix non-Oculus game problems in Oculus Home?
One of the best aspects of using the Rift and Vive is how well they complement each other, and now Oculus Home has gotten an update that enables you to play SteamVR games via it. Because the feature is still being worked on, expect some issues, such as receiving Error OVR75318303 when trying to start a game. The original article contains all of the information you’ll need to fix the problem and get back to playing.
Instructions for troubleshooting the Oculus Rift room-scale setup
Creating a room-scale experience using the Oculus Rift is still a bit of a pain. Sensors may be troublesome at times, while USB ports can be aggravating at others. The original article provides answers to a range of problems so you don’t have to pull out your hair.
Most Commonly Asked Questions
What can I do if my Oculus Rift isn’t tracking properly?
This is a frequent issue with the Oculus Rift, and there are a variety of solutions available.
Why isn’t my virtual reality headset connecting?
There are a few possibilities for why this is occurring. One explanation may be that your PC’s connection isn’t powerful enough. Another explanation may be that you have too many gadgets linked to your computer, which could create game conflicts.
Why is the screen on my Oculus Rifts black?
This is a frequent complaint about the Rift. Before contacting Oculus support, there are a few things to try. To begin, make sure your computer matches the Rift’s minimal requirements. If you’ve done everything and still can’t get it to function, please contact Oculus support for help.
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The oculus rift s not working is a problem that many users are encountering. This troubleshooting guide will help you fix the issue.
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Make sure your computer is plugged in and that you are using the latest drivers.”}},{“@type”:”Question”,”name”:”Why is my VR not connecting?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”
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Frequently Asked Questions
How do I fix my Oculus Rift not tracking?
Make sure your computer is plugged in and that you are using the latest drivers.
Why is my VR not connecting?
The connection may be lost due to the headset being moved or removed. If this is happening, try turning off your PSVR and re-plugging it back in.
How do I fix Oculus not connecting to PC?
You can try unplugging your headset and plugging it back in. If that doesnt work, you might need to restart your computer.
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- oculus rift s sensors can’t track headset
